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Privacy Policy

Effective Date: January 1, 2026

Fritanga Monimbo restaurant group (“Fritanga,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you use our website, mobile applications, SMS programs, in‑store services, and other online services (collectively, the “Services”).

Fritanga operates multiple restaurant locations under one unified brand and website. Each location may have its own phone number for operational purposes.

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide to Us

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing and payment information
  • Delivery address
  • Loyalty program participation details
  • Feedback, reviews, and submitted content

Information Collected Automatically

When you use our website or digital Services, we may automatically collect:

  • IP address
  • Device information
  • Browser type
  • Pages visited
  • Order history
  • Interaction with promotions or advertisements

We may use cookies, tracking pixels, and similar technologies to enhance user experience and analyze website performance.

Information Collected Through SMS Programs

If you opt into our SMS messaging program, we may collect:

  • Mobile phone number
  • Carrier information
  • Date, time, and content of messages
  • Opt‑in and opt‑out records

2. How We Use Your Information

We may use your information to:

  • Process orders and transactions
  • Send order confirmations and updates
  • Provide customer support
  • Administer loyalty programs
  • Send promotional offers and event announcements
  • Improve our website and services
  • Comply with legal obligations

3. SMS Messaging Privacy (A2P 10DLC Compliant)

By opting into our SMS program, you consent to receive recurring automated marketing and informational text messages from Fritanga.

Consent is not a condition of purchase.

Message frequency varies. Message and data rates may apply.

Opt‑Out

You may opt out at any time by texting STOP to the designated program number. You will receive one final confirmation message.

Help

For assistance, text HELP to the designated program number or contact us through our website.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Data Use and Protection

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with authorized service providers, SMS aggregators, and messaging platform vendors solely for delivering text messages and maintaining compliance.

All other use case categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties except aggregators and providers of the text message services.

Fritanga complies with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles & Best Practices, and A2P 10DLC carrier requirements.

4. How We Share Information

We may share information with:

  • Payment processors
  • Delivery service providers
  • Website hosting providers
  • Loyalty program vendors
  • SMS service providers
  • Legal authorities when required by law

All vendors are required to protect your information and use it only for authorized business purposes.

We do not sell personal information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and usage
  • Deliver relevant promotions

You may disable cookies in your browser settings, but some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no system can guarantee absolute security.

7. Children’s Privacy

Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.

8. Your Choices and Rights

You may:

  • Opt out of promotional emails using the unsubscribe link
  • Opt out of SMS messaging by texting STOP
  • Request access or correction of your personal information

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us through our website contact page or at the phone number associated with your local Fritanga restaurant location.